In order to better provide you with products and services offered on our Site, H.E.L.P. may collect personally identifiable information, such as your:
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through H.E.L.P.'s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
H.E.L.P. collects and uses your personal information to operate its website(s) and deliver the services you have requested.
H.E.L.P. may also use your personally identifiable information to inform you of other products or services available from H.E.L.P. and its affiliates.
H.E.L.P. does not sell, rent or lease its customer lists to third parties.
H.E.L.P. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to H.E.L.P., and they are required to maintain the confidentiality of your information.
H.E.L.P. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on H.E.L.P. or the site; (b) protect and defend the rights or property of H.E.L.P.; and/or (c) act under exigent circumstances to protect the personal safety of users of H.E.L.P., or the public.
Information about your computer hardware and software may be automatically collected by H.E.L.P.. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the H.E.L.P. website.
The H.E.L.P. website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize H.E.L.P. pages, or register with H.E.L.P. site or services, a cookie helps H.E.L.P. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same H.E.L.P. website, the information you previously provided can be retrieved, so you can easily use the H.E.L.P. features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the H.E.L.P. services or websites you visit.
A Cookie file is – according to Wikipedia - a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include clicking particular buttons, logging in, or a record of which pages were visited by the user even months or years ago. More information on that topic can be find on Wikipedia.
Purposes of storage and gaining access to cookies:
Below one can find links to sources showing how to set the conditions of storage and gaining access to cookies already stored in user’s device for the most popular internet browsers.
Due to vast number of technological solutions it is not possible to publish clear guidelines how to set the conditions of storage and gaining access to cookies using settings of all available devices and software installed on them. However, in most cases, select "Tools" or "Settings" and there find the section that corresponds to the configuration settings for cookies or for the management of privacy. Detailed information is usually provided by the manufacturer of the device or browser in a manual or on their website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
H.E.L.P. secures your personal information from unauthorized access, use, or disclosure. H.E.L.P. uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
H.E.L.P. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
You will be able to connect your H.E.L.P. account to third party accounts. BY CONNECTING YOUR H.E.L.P. ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. In order to disconnect a linked Facebook, Google, or Twitter account please go to the logout menu item and disconnect your social account from there.
From time to time, H.E.L.P. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
H.E.L.P. welcomes your questions or comments regarding this Statement of Privacy. If you believe that H.E.L.P. has not adhered to this Statement, please contact H.E.L.P. at:
7329 Holabird Ave
Baltimore, Maryland 21222
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